Merchant FAQS by Category
Discount Network Questions:
Can I list more than one offer?
Absolutely! In fact, we encourage it. For example; to attract new customers, we recommend offering a single-use, high-value incentive that remains active all year long. We would also suggest creating an additional incentive with less value, but, one that can be redeemed multiple, if not an unlimited amount of times, or until the offer is replaced.
How do I update my offers?
We make updating your offers easy! Simply email or call our design team and they will change whatever you like. Contact information can be found in your merchant partner emails, or, you can simply call (888) 302-1264 for network support.
How do I track my success?
We offer regular analytics for our merchant partners detailing page views, redemption clicks, etc. We also offer serialized or unique promotional bar codes that allow your organization to control redemption down to the individual coupon. This kind of tracking is usually done through your store's point of sale system.
What offers should I get started with?
Are there really no marketing fees?
That is correct! There are ZERO dues, commissions, membership, or marketing fees and you retain 100% of the proceeds on redemption. Rather than charging any fees, we partner with some of the nation's top payment processors to offer you a no-cost sponsorship into our program.
How do I get started?
We offer two simple ways to get started:
How long does it take to get setup?
It generally takes 5 - 10 business days to be fully up and running. While our bankcard partners are setting up your account, we'll be gathering your offer listings, building your landing pages, and finalizing all your design copy for our discount site and mobile app.
How soon can I expect to see results?
While many of our merchants see redemptions within their first days, we generally ask that you allow 3 –6 months for the program to take full effect. Please note there are several factors that influence member redemptions such as; type-of-business, geographical location, offer listings, etc.
Are there any contracts?
Absolutely not! You can remove your offers at anytime. Our bankcard sponsors also offer programs with no contracts or termination fees, so there's no need to take on any unnecessary risk. They also have plenty of free equipment options including point of sale systems to help you grow and maintain all aspects of your business. We can also reprogram most existing payment systems.
Equipment & Card Acceptance Questions:
Do I need an Ethernet or CAT5 cable for the all-in-one point of sale?
No, you do not. Simply choose which connection type is best for you. This all-in-one system connects through WiFi, 4G. and direct connection to your modem through an ethernet cable, so, all options are available to you.
Does the smart terminal work like a point of sale system?
Yes! You can actually operate in two different modes.
Can I get more than one piece of equipment?
Yes! Our sponsors will provide one free piece of equipment for each location you have. You can also purchase any additional equipment that you may need.
What other types of equipment are available?
There are many free equipment options to choose from including basic countertop terminals, as well as fully functional point of sale systems like PayAnywhere and Clover. If you prefer a smaller countertop device, our sponsors carry just about every brand imaginable including Verifone, PAX, DejaVu, and more!
Can I use the equipment I have?
How do I use your rate matching program?
It's easy! Simply grab a recent processing statement from your current processor, and email or fax it over to your network coordinator. Our sponsors will then send you a custom application link that will reflect your matched rates. For this process, please CLICK HERE to complete our custom form.
Do your bankcard sponsors offer the Cash Discount Program?
Yes, and we have mutiple options to choose from! Please complete our custom form and a network coordinator will advise you on your different options. For more information on how cash discounting works, please watch the video below.