Merchant FAQS by Category

Discount Network Questions:

Do I need an Ethernet or CAT5 cable for the all-in-one point of sale?

No, you do not. Simply choose which connection type is best for you. This all-in-one system connects through WiFi, 4G. and direct connection to your modem through an ethernet cable, so, all options are available to you.



Does the smart terminal work like a point of sale system?

Yes! You can actually operate in two different modes. 1. Standard Mode - Operates like a regular countertop terminal where the sale amount is manually entered, and then the customer's card or phone is either swiped, chipped, tapped or keyed. 2. Strorefront Mode - This mode is handy for smaller menus and inventory catalogs. The operator can either search for items, or scroll though a list to select the pre-programmed menu/inventory for a fast checkout. This is especially handy since everything will be tracked in your back office where you can run full reports and keep track of your business. All of this from a hand-held, wireless device that runs on WiFi and 4G connections. This device can also be used in sync with the PayAnywhere point of sale.



Can I get more than one piece of equipment?

Yes! Our sponsors will provide one free piece of equipment for each location you have. You can also purchase any additional equipment that you may need. At discounted rates of course...



What other types of equipment are available?

There are many free equipment options to choose from including basic countertop terminals, as well as fully functional point of sale systems like PayAnywhere and Clover. If you prefer a smaller countertop device, our sponsors carry just about every brand imaginable including Verifone, PAX, DejaVu, and more! If you own the equipment you currently use and would like to keep it, we can work with just about any type of equipment on the market. There are certain point of sale systems however that are proprietary and cannot be transferred to another processor. The more common systems that cannot be transferred are Clover, Square, Harbortouch, and Heartland POS (AKA Dinerware). While other systems may have certain other transfer costs involved such as; Datacap Systems and Netepay, our bankcard partners provide free reprogramming services for any system that is able to be reprogrammed.



Can I use the equipment I have?

Yes! If you own the equipment you currently use and would like to keep it, we can work with just about any type of equipment on the market. There are certain point of sale systems however that are proprietary and cannot be transferred to another processor. The more common systems that cannot be transferred are Clover, Square, Harbortouch, and Heartland POS (AKA Dinerware). While other systems may have certain other transfer costs involved such as; Datacap Systems and NETePay, our bankcard partners provide free reprogramming services for any system that is able to be reprogrammed.



How do I use your rate matching program?

It's easy! Simply grab a recent processing statement from your current processor, and email or fax it over to your network coordinator. Our sponsors will then send you a custom application link that will reflect your matched rates. For this process, please CLICK HERE to complete our custom form. Please note: Often times we find with rate matching requests that the merchant's current rates are priced high, and we would be doing them an injustice by matching their rates. If this is the case, we will provide you with a side-by-side comparison accompanied by an estimated amount of savings so that you can make the best decision. The standard rates that come pre-programmed with our free equiment offers are priced well below industry standard at 0.29% + $0.08 per transaction, and are issued on the most transparent pricing platform known as "Interchange Plus."



Do your bankcard sponsors offer the Cash Discount Program?

Yes, and we have mutiple options to choose from! Please complete our custom form and a network coordinator will advise you on your different options. For more information on how cash discounting works, please watch the video below.



Equipment & Card Acceptance Questions:

Do I need an Ethernet or CAT5 cable for the all-in-one point of sale?

No, you do not. Simply choose which connection type is best for you. This all-in-one system connects through WiFi, 4G. and direct connection to your modem through an ethernet cable, so, all options are available to you.



Does the smart terminal work like a point of sale system?

Yes! You can actually operate in two different modes. 1. Standard Mode - Operates like a regular countertop terminal where the sale amount is manually entered, and then the customer's card or phone is either swiped, chipped, tapped or keyed. 2. Strorefront Mode - This mode is handy for smaller menus and inventory catalogs. The operator can either search for items, or scroll though a list to select the pre-programmed menu/inventory for a fast checkout. This is especially handy since everything will be tracked in your back office where you can run full reports and keep track of your business. All of this from a hand-held, wireless device that runs on WiFi and 4G connections. This device can also be used in sync with the PayAnywhere point of sale.



Can I get more than one piece of equipment?

Yes! Our sponsors will provide one free piece of equipment for each location you have. You can also purchase any additional equipment that you may need. At discounted rates of course...



What other types of equipment are available?

There are many free equipment options to choose from including basic countertop terminals, as well as fully functional point of sale systems like PayAnywhere and Clover. If you prefer a smaller countertop device, our sponsors carry just about every brand imaginable including Verifone, PAX, DejaVu, and more! If you own the equipment you currently use and would like to keep it, we can work with just about any type of equipment on the market. There are certain point of sale systems however that are proprietary and cannot be transferred to another processor. The more common systems that cannot be transferred are Clover, Square, Harbortouch, and Heartland POS (AKA Dinerware). While other systems may have certain other transfer costs involved such as; Datacap Systems and Netepay, our bankcard partners provide free reprogramming services for any system that is able to be reprogrammed.



Can I use the equipment I have?

Yes! If you own the equipment you currently use and would like to keep it, we can work with just about any type of equipment on the market. There are certain point of sale systems however that are proprietary and cannot be transferred to another processor. The more common systems that cannot be transferred are Clover, Square, Harbortouch, and Heartland POS (AKA Dinerware). While other systems may have certain other transfer costs involved such as; Datacap Systems and NETePay, our bankcard partners provide free reprogramming services for any system that is able to be reprogrammed.



How do I use your rate matching program?

It's easy! Simply grab a recent processing statement from your current processor, and email or fax it over to your network coordinator. Our sponsors will then send you a custom application link that will reflect your matched rates. For this process, please CLICK HERE to complete our custom form. Please note: Often times we find with rate matching requests that the merchant's current rates are priced high, and we would be doing them an injustice by matching their rates. If this is the case, we will provide you with a side-by-side comparison accompanied by an estimated amount of savings so that you can make the best decision. The standard rates that come pre-programmed with our free equiment offers are priced well below industry standard at 0.29% + $0.08 per transaction, and are issued on the most transparent pricing platform known as "Interchange Plus."



Do your bankcard sponsors offer the Cash Discount Program?

Yes, and we have mutiple options to choose from! Please complete our custom form and a network coordinator will advise you on your different options. For more information on how cash discounting works, please watch the video below.



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Telephone: (888) 412-0590

Email: support@valuetradenetwork.com

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